Getting or got a new badge? The process for associating your FastPay account to a new ID badge is relevant to all faculty, staff, and students. See directions below for additional information.
You have three options to link your new badge to your FastPay account:
- Login to your member account at FreedomPay
- On the left menu click Manage My Tag or Badge.
- Click on the Deactivate button next to your current ID Badge under Tag Action.
- Under the Add New Tag heading, enter your new Tag ID Number (Badge ID number). This number can be found on the back of your ID Badge and is only the first 8 digits of the badge number.
- Contact FreedomPay Member Services via email at Member Services . Provide your name and new Badge (Tag ID) Number. This number can be found on the back of your ID badge at the bottom, and is only the first 8 digits of the number printed.
- Contact FreedomPay Member Services via phone at 1-888-495-0222. Be ready to provide the first 8 digits of your new ID badge.
Please note that it may take up to 24 hours for the change to take effect depending on when you make the changes in your FastPay account relative to receiving your new ID.